Terms of Service

Effective July 12, 2026

1. What this is

Legacy Pipeline (“the Service”, “we”, “us”) is a customer-relationship and production-tracking tool for licensed insurance agents. By creating an account or using the Service you agree to these Terms.

2. Your account

You are responsible for your login credentials and for all activity under your account. You must be a licensed insurance professional (or acting under one) and at least 18 years old.

3. Your data stays yours

Client records, policies, notes, documents, and production data you enter belong to you. We never sell your data or your clients' data, and other users of the Service cannot see your records. You can request an export or full deletion of your data at any time.

4. Acceptable use

Only store client information you are legally permitted to hold as an agent. Don't use the Service to violate insurance regulations, privacy laws, carrier agreements, or your IMO's policies; don't attempt to access other users' data or disrupt the Service.

5. Not advice; your professional responsibility

The Service performs bookkeeping math (points, commission estimates, projections) based on numbers you or your carrier reports provide. It is not financial, legal, or compliance advice, and calculations may differ from a carrier's official figures — the carrier's statement always controls. Your professional obligations to clients, carriers, and regulators remain entirely yours.

6. Subscriptions

Paid plans, prices, and included features are shown at purchase. Subscriptions renew automatically until cancelled; cancelling stops future charges and the plan runs through the period already paid. We may change pricing with at least 30 days' notice.

7. Availability and liability

We work to keep the Service fast, backed up, and available, but it is provided “as is” without warranties. To the maximum extent permitted by law, our total liability for any claim is limited to the amount you paid us in the twelve months before the claim arose.

8. Ending service

You may close your account at any time. We may suspend accounts that violate these Terms, with notice where practical. Upon closure you may request your data export within 30 days.

9. Changes and contact

We may update these Terms; material changes will be announced in the app. Questions: oswaldovelarfm@gmail.com.

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